Citizens Advice Specialist Support

Welcome to the Specialist Support on-line consultancy service

Citizens Advice Specialist Support has expertise and provides consultancy in the fields of employment and discrimination, money advice, housing and welfare benefits.

Consultancy includes:

  • Tactical advice / options for clients
  • Second opinions / case discussions
  • Drafting work
  • Interpreting the law
  • Legal research
  • Obtaining case law

Log in to one of the on-line consultancy services:

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Log in to the on-line Enquiry service:
Log in to the on-line Training service:

Latest News:

Specialist Support on-line consultancy

16 Dec 14

Welcome to the Specialist Support on-line consultancy service

On-line consultancy is available in welfare benefits, housing, money advice, employment and equalities. The on-line service for housing is part of the NHAS consultancy service, with on-line queries answered by Citizens Advice based staff.

For information or help using the online service please email or phone our customer service line on 0845 120 3744.

Terms and Conditions

Please see our see our terms and conditions of usage using the following link Terms and Conditions



We deliver training in welfare benefits, employment and consumer law, all at competitive prices, across England and Wales.

For further information look online for details of courses, venues, cost and calendar at

We also offer courses in-house, either from our existing course library or tailored to the agency’s needs.


Adviser Magazine

The Adviser is one of the leading national publications for advisers, providing information on benefits, housing, employment, consumer and money advice. Published bi-monthly, it contains news, feature articles, reviews of other publications and summaries of important case law.

Specialist Support publishes the magazine, provides the Editor, key subject editors and convenes its editorial board, which includes practitioners from elsewhere in the advice sector.

For an information pack write to: The Adviser (Citizens Advice), Freepost Mid17890, Wolverhampton, WV10 6BR and quote reference INS 33.

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